Terms and Conditions

Last Updated: 07-04-2025
Effective Date: 01-Jan-2025

Welcome to Silent Clarity School (École de la clarté silencieuse), a project of M.Winds International Limited (山風國際有限公司). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our platform, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. General Information

  • School Name: Silent Clarity School (École de la clarté silencieuse)
  • Company Name: M.Winds International Limited (山風國際有限公司)
  • Incorporation Number: 2785766
  • Business Registration Number: 70278114
  • Company Address: Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong
  • Contact Email: [email protected]

Silent Clarity School provides online educational services through a well-structured curriculum within our scope of expertise. These Terms apply to all users of the platform, regardless of location.

2. Registration and User Accounts

  1. Account Creation:
    To access our courses and services, users must create an account. By registering, you agree to provide accurate and complete information voluntarily and in accordance with our Privacy Policy and Cookie Policy.

  2. Personal Accounts Only:
    Each user must have their own account. Sharing accounts is strictly prohibited.

  3. Responsibility for Information:
    Users are responsible for the accuracy of the information they provide. False or incomplete information may hinder our ability to provide services correctly. We are not liable for any legal or operational issues arising from inaccurate or incomplete information provided by users.

  4. Account Security:
    Users are responsible for maintaining the confidentiality of their login credentials. Any activity conducted through your account is your responsibility. If you suspect unauthorized access, please notify us immediately.

3. Courses and Content

  1. Course Types:
    Our courses are offered in various formats, including self-paced, live, and hybrid (a mix of both). The format of each course will be clearly stated on the course page.

  2. Access Duration:
    Users are granted access to courses for a specific period, which will be communicated at the time of purchase. We may offer options to extend access or maintain content in the user’s library through additional offers or subscriptions.

  3. Pricing Models:

    • Courses are priced individually.
    • Subscription options are available for users who prefer ongoing access to multiple courses.

  4. Prerequisites:
    Some courses may require prerequisites, which will be clearly stated in the course description. Users are responsible for ensuring they meet these requirements before enrolling.

  5. Professional Use:
    Professionals intending to teach or use the course content for commercial purposes must obtain prior approval from the school. Such users must inform us during registration. We reserve the right to charge a higher price for professional use if deemed necessary.

  6. Content Ownership and Restrictions:

    • Any content downloaded from the platform remains the legal property of Silent Clarity School.
    • Redistribution, sharing, or commercial use of downloaded content is strictly prohibited.
    • Most course materials are restricted to access within the platform and cannot be downloaded.

4. Payments and Refunds

  1. Payment Methods:
    • Most payments are processed through Stripe, a secure payment platform.
    • Occasionally, we may offer other payment methods, such as direct bank transfers, for specific projects or circumstances.
  2. Refund Policy:
    • Refunds are offered at our sole discretion on a case-by-case basis.
    • While we strive to resolve issues amicably, we reserve the right to protect the value of our content and the time invested in each student.
    • We will not withhold funds unnecessarily and will work toward a fair resolution for all parties.
  3. Taxes:
    • As a Hong Kong-based company, we charge taxes in accordance with local regulations.
    • In most cases, VAT is not applicable. If VAT or other taxes apply, they will be clearly stated during the payment process.
    • For physical events organized in collaboration with local entities, those entities are responsible for tax compliance in their respective jurisdictions.
  4. Transaction Fees:
    • Transaction fees are automatically paid by the company through the payment provider platform. Users are not required to pay additional transaction fees.
  5. Special Offers and Discounts:
    • Special offers or discounts may come with their own terms and conditions, which will be clearly communicated.
    • Currently, we offer reduced pricing options for users who self-select based on their financial situation.

5. User Conduct

  1. Respectful Communication:
    • Users are expected to communicate respectfully with each other, teachers, and school facilitators in all interactions, including the online community space, email correspondence, and live classes.
    • Harassment, hate speech, discriminatory language, or any form of abusive behavior is strictly prohibited.
  2. Community Guidelines:
    • Before posting questions or inquiries in the community space, users are encouraged to search for pre-existing content or information to avoid duplication.
    • Users should contribute constructively to discussions and avoid spamming or posting irrelevant content.
  3. Moderation:
    • The school reserves the right to moderate all user interactions in the community space. This includes removing inappropriate content, issuing warnings, or suspending users who violate these rules.
  4. Prohibited Activities:
    • Users may not engage in activities that disrupt the platform, such as hacking, cheating, or sharing inappropriate content.
    • Users are prohibited from impersonating others or misrepresenting their identity.
  5. Consequences of Violations:
    • Violations of these rules may result in warnings, suspension, or termination of the user’s account, at the school’s discretion.

6. Intellectual Property

  1. Ownership of Content:
    • All course materials, videos, text, graphics, and other content provided on the platform are the exclusive property of Silent Clarity School.
    • Users are granted a limited, non-transferable license to access and use the content for personal, non-commercial purposes.
  2. User-Generated Content:
    • Any content created or submitted by users (e.g., assignments, projects, or posts in the community space) remains the property of the school.
    • In most cases, the school will contact the user before using their content for promotional or other purposes.
  3. Prohibited Use:
    • Users may not copy, distribute, modify, or resell any content from the platform without prior written permission.
    • Downloaded content remains the legal property of the school, and its redistribution or commercial use is strictly prohibited.

7. Disclaimers and Limitation of Liability

  1. Educational Purpose Only:
    • The courses and content provided by Silent Clarity School are for educational purposes only. We do not guarantee specific outcomes, such as passing exams, obtaining certifications, or securing employment.
  2. No Warranties:
    • The platform and its content are provided "as is" without any warranties, express or implied. We do not guarantee that the platform will be error-free, uninterrupted, or free of technical issues.
  3. Limitation of Liability:
    • To the fullest extent permitted by law, Silent Clarity School and its parent company, M.Winds International Limited, will not be liable for any indirect, incidental, or consequential damages arising from the use of the platform.
    • Our total liability for any claims related to the platform is limited to the amount paid by the user for the course or subscription in question.

8. Governing Law and Dispute Resolution

  1. Governing Law:
    • These Terms and any disputes arising from them will be governed by the laws of Hong Kong, without regard to its conflict of law principles.
  2. Arbitration Clause:
    • Any disputes, controversies, or claims arising out of or relating to these Terms, including their validity, interpretation, or enforcement, will be resolved through binding arbitration in accordance with the rules of the Hong Kong International Arbitration Centre (HKIAC).
    • The arbitration will be conducted in English, and the decision of the arbitrator(s) will be final and binding on all parties.
  3. Jurisdiction:
    • By using the platform, you agree to submit to the exclusive jurisdiction of the courts of Hong Kong for any matters not resolved through arbitration.

9. Physical Events

  1. Independent Events by LoAn Cheng Feng (Guylaine Tran Trung):
    • LoAn Cheng Feng (legal name Guylaine Tran Trung) is an independent consultant appointed as the Academic Director of Silent Clarity School.
    • If users of the online school choose to participate in her independently organized physical events in France, these events are not regulated by the school’s Terms and Conditions.
    • Such events are organized under her own organization, Le Mouvement du Dao (an S.A.S.U.), and users should refer to Le Mouvement du Dao’s terms and conditions for all matters related to those events.
  2. International Physical Events:
    • For international physical events organized in collaboration with the school, the events are hosted by local partner organizations.
    • The local host organization is responsible for its own terms and conditions, as well as compliance with local laws and regulations.
    • Users participating in these events should review and agree to the terms and conditions of the local host organization.
  3. Scope of Physical Events:
    • Physical events organized in collaboration with the school are not part of the school’s primary offerings or services.
    • These events are considered scoping activities designed to generate interest and registrations for the school’s main services, which are delivered through the online platform.
  4. Liability for Physical Events:
    • The school is not liable for any issues, disputes, or claims arising from participation in physical events, whether organized independently by LoAn Cheng Feng or in collaboration with local host organizations.
    • Users are encouraged to contact the respective event organizers for any questions or concerns related to physical events.

10. No Abuse Policy

  1. Fair Use of Reduced Pricing:
    • Users who select reduced pricing options are expected to do so honestly and in good faith, based on their financial situation.
    • Abuse of reduced pricing, such as using it while teaching the content commercially or sharing accounts with others, is strictly prohibited.
  2. Prohibited Actions:
    • Sharing accounts with others, especially for commercial purposes.
    • Using reduced pricing to access content for professional teaching or redistribution without prior approval.
  3. Consequences of Abuse:
    • If we detect abuse of reduced pricing or other violations of this policy, we reserve the right to take appropriate action, including but not limited to:
      • Suspending or terminating the user’s account.
      • Revoking access to courses.
      • Denying future access to reduced pricing options.